Shipping policy

Welcome to Zilvex.

We are committed to delivering your orders quickly, safely, and efficiently across the UAE.

Shipping Locations
We currently deliver across all Emirates in the UAE.

Order Processing
Orders are processed within 1 business day after confirmation.
Orders placed on weekends or public holidays will be processed on the next business day.

Delivery Time
Standard delivery across the UAE takes approximately 2–3 business days.

No minimum orders is required. Every order qualifies for 100% free delivery

Order Tracking
Once your order is shipped, you will receive a tracking number via email or SMS to track your package.

Please ensure your shipping address and phone number are accurate.

If you receive a damaged product or missing item, please contact us within 48 hours of receiving your order.

Contact Us
For shipping-related questions, contact us:

Email: marslanw05@gmail.com